Refund Policy

30-Day Money-Back Guarantee

Apex Camp Partners offers a 30-day money-back guarantee for new purchases. If you’re dissatisfied with our work, we will process your refund within 30 business days via your original payment method or bank transfer.

Refund Eligibility

Refunds will be considered under these circumstances:

1. Non-Delivery of Service: Must be reported in writing within 30 days of purchase.
2. Technical Issues: Unresolved problems after 72 hours of reported notification.
3. Service Not as Described: Requires proof of material discrepancy from advertised features.

Non-Refundable Situations

• Requests made after 30 days of purchase
• Failure to provide necessary access for troubleshooting
• Subjective dissatisfaction without technical justification
• Services already rendered or work completed

Refund Process

1. Submit written request to our billing department
2. Include your account details and reason for refund
3. Allow 30 business days for processing

Age Policy

Our services are intended for users 18 years or older. We do not knowingly collect information from children under 13. Unauthorized purchases by minors will be refunded and canceled.