1. Contact Information

2. Service Delivery

• All services are delivered digitally via the Internet.
• Estimated completion time: 1-7 business days, unless otherwise agreed in a separate contract.
• Complex projects may require extended timelines which will be communicated in advance.

3. Intellectual Property

• All materials (software, text, graphics, code, etc.) are protected under U.S. and international copyright laws.
• No redistribution, reverse engineering, or commercial use without express written permission.
• Trademarks/logos displayed are property of their owners and used with permission.

4. Liability & Disclaimers

• Services are provided “as is”. We disclaim all warranties (express/implied), including merchantability or fitness for a particular purpose.
• Not liable for indirect damages (e.g., lost profits, data loss) arising from service use.
• Information on our website is for general guidance only and does not constitute legal/financial advice.

5. Refund Policy

• 30-day money-back guarantee for returnable digital products (excludes rendered services like coaching, web design, or proprietary software).
• Non-refundable services: Coaching, seminars, webinars, custom software, and beta testing programs.

6. User Obligations

• Keep login credentials (passwords, API keys) confidential. Unauthorized sharing may result in termination.
• Prohibited: Scraping data, reselling services, or using our SaaS for illegal activities.

7. Termination

• We may terminate access for violations of these terms.
• Upon termination, you must cease all use of our services and delete any downloaded materials.

8. Governing Law & Dispute Resolution

• Governed by Tennessee state laws.
• Dispute Process:
  1. Negotiation: Parties agree to resolve disputes amicably within 30 days.
  2. Arbitration: Unresolved disputes will be settled via binding arbitration in Nashville, TN, under AAA rules.
  3. Exceptions: Intellectual property disputes may be litigated in Tennessee federal or state courts.

9. Amendments

• We reserve the right to update these terms.
• Continued use after changes constitutes acceptance.

10. Data Security

• Payments processed via SSL encryption.
• We do not store full credit card details.